Privacy Policy

Last Updated: 10 September 2026

Elite Property Brokerage LLC ("Elite Property", "we", "us", "our") is a real estate brokerage licensed by the Dubai Department of Economy and Tourism (DET). We are committed to protecting the privacy and security of personal information provided by clients, prospective clients, and website users. This Privacy Policy explains how we collect, use, store, share, and protect personal data in connection with our brokerage services and website (elitepropertydxb.com).

We may collect the following non-exhaustive categories of personal information:

1. Identity and Verification Documents: full name, nationality, date of birth, passport, Emirates ID, or other government-issued identification;
2. Contact Information: email address, phone number, and postal address;
3. Financial Information: general financial background information where relevant to a property transaction (we do not collect or store payment card details);
4. Property Preferences: property type, location, budget, and transaction type (buy, rent, or invest);
5. Technical Data: IP address, browser type, and website usage data collected via cookies and analytics tools;
6. Communications: enquiries, correspondence, and instructions provided in the course of brokerage services.

Personal data is collected and processed for the following purposes:

1. To provide real estate brokerage services, including matching clients with suitable properties and facilitating property transactions;
2. To conduct identity verification and customer due diligence (CDD) in compliance with applicable anti-money laundering, combatting the financing of terrorism and Proliferation Financing AML/CFT/CPF regulations;
3. To maintain records required under UAE regulatory obligations applicable to licensed real estate brokerages;
4. To communicate with clients and prospective clients regarding relevant property opportunities;
5. To comply with applicable legal, regulatory, and statutory obligations.

As a licensed real estate brokerage in the UAE, Elite Property Brokerage LLC is subject to and related regulations. In fulfilment of these obligations, we are required to:

1. Collect and verify identity information for clients and beneficial owners prior to or during property transactions;
2. Conduct enhanced due diligence where required by risk-based assessment;
3. Maintain records of transactions and client identification for a minimum period of five (5) years, or such longer period as may be required by applicable law;
4. Personal data may be disclosed to competent regulatory, supervisory, law enforcement, or other authorities where required by applicable law or regulatory obligation.

Personal data collected for AML/CFT/CPF compliance purposes may be processed and retained independently of any withdrawal of consent.

We do not sell or rent personal data. Data may be shared only in the following circumstances:

1. With affiliated entities within the group where necessary to facilitate property enquiries and transactions;
2. With property developers, landlords, or their representatives, to the extent necessary to progress a specific transaction;
3. With legal, regulatory, law enforcement, or tax authorities, including the UAE Ministry of Economy, the Dubai Land Department, the Financial Intelligence Unit, and any other Competent Authority, where disclosure is required by applicable law or regulation;
4. With professional service providers (legal, financial, and technological) engaged to support our operations, under appropriate confidentiality obligations.

1. Client and transaction records, including identity and due diligence documentation, will be retained for a minimum of five (5) years from the date of transaction completion or the termination of the client relationship, in accordance with UAE AML/CFT/CPF regulations;
2. Marketing and enquiry data will be retained for a period of 24 months from the date of last contact;
3. Website usage data will be retained in accordance with our Cookie Policy.

We maintain appropriate technical and organisational safeguards to protect personal data, including access controls, encrypted storage, and staff training on data protection obligations.

Subject to applicable law and our regulatory obligations, you may have the right to access, correct, or request erasure of your personal data. Please note that data collected for AML/CFT/CPF compliance purposes may be required to be retained regardless of any erasure request. To exercise your rights, contact us using the details below.